Quality Policy

Birmingham Specialist Pipefitting Ltd. has developed a Quality Management System based on the requirements of BS EN ISO 9001:2008. The company places high emphasis on continually improving its processes and products to exceed the requirements of customers. Birmingham Specialist Pipefitting Ltd. adopts a culture of continuous improvement with the aim of:

  • Continually adding value to processes and all aspects of the business
  • Providing high quality products and service to fully satisfy customer requirements
  • To deliver & install correct, defect free products to our customers on time and within budget

Bristol-UniversityAs part of an on-going process to achieve these aspirations we have set objectives for product quality including:

  • Reduction of rejected product
  • Reduction in the number of customer complaints
  • Increasing the level of customer satisfaction

Specific objectives and targets are established and reviewed at the regular management review meetings. The company uses training of and communication to all employees to ensure this policy is understood and implemented. As Company Directors we are fully committed to ensuring the implementation of and continual improvement of this quality management system within the company. The Quality Policy is a live document, and is reviewed at regular Management Review meetings.

We have used BSP on many occasions for installations of Compressed Air Systems. They have carried out installations on sites such as Jaguar Land Rover and University campuses around the UK.

Over view of Bristol life sciences project at Bristol University

Over view of Bristol University life sciences project

We have always been satisfied with their professional approach to our contracts so we would have no hesitation asking them to carry out any future contracts gained. Jonathan Shephard

Shephard Engineering Services Limited